Nickson | Frequently asked questions

Frequently asked questions


The exact furniture included in each design will vary based on each unit's characteristics and layout. All NICKSON furnished units will include the furnishing of all major living spaces, including the bedroom(s), living room(s), and dining room(s). If your floor plan includes an additional major living space such as an office or a den, this space will be furnished as well. Flat panel television included in the living room and all bedrooms.
Standard NICKSON packages include items such as dishes, cookware, and linens. Please contact us if you are interested in renting items in addition to the standard NICKSON offerings.
NICKSON is currently servicing the Dallas – Fort Worth, Austin, Houston, and San Antonio Metroplexes with plans to expand in the near future. Please contact us to be the first to learn when we launch in your community.
NICKSON is designed for everyday renters and can accommodate lease terms as short as 3 months.


No. Due to space constraints, we respectfully ask that Nickson clients are not present during the install. During the checkout process, you will contact your leasing office to grant Nickson access to your apartment during the scheduled install or removal date.
Yes, the Install Team is employed directly by Nickson to ensure we provide a highly reliable and top quality moving team.
The only thing you need to do before the Nickson team arrives on your move-out date is separate out your personal belongings and reserve your building’s freight elevator if applicable.
To end your Nickson lease and schedule your move-out, you can login to your Nickson account and choose to cancel your lease. From there, you can schedule a date to have your living solution uninstalled. We recommend scheduling your move-out at least two weeks prior to your desired uninstall date, so we can do our best to accommodate your desired timing. If you need to end your lease early, you can also do this from your Nickson account and please note that an early termination fee may apply.


Each NICKSON apartment is exclusively designed by a NICKSON interior designer. NICKSON packages are currently designed in a modern eclectic aesthetic. NICKSON will be introducing additional design aesthetics at a later date. Stay tuned or sign up here to be the first to know.
Not typically. Select communities may have an inventory of pre-installed NICKSON units, which may be available for viewing and leasing on demand. If you are interested in learning whether any such units are available in your community, please send us a note. In this case, you will be able to view the unit and lease it on-demand. Please browse our website to gain a sense for our aesthetic and the items that will be included in your apartment.
You have 30 days to cancel NICKSON risk-free. If you are unhappy with your unit,contact us and we will arrange to have your unit restored to its original condition.
Your living solution will standardly include artwork installed on your walls. If you select custom artwork, you will have the ability to upload photos of your choosing during your on-boarding process. Your photo will be printed, framed, and included throughout your home in-lieu of some of the standard pieces you would have otherwise received. The number and size of custom art pieces will vary based on your selected living solution, apartment layout, and image quality.
We kindly ask that you upload your desired images during your on-boarding seven (7) days prior to your move-in date to allow for production. If we do not receive your photos at least seven (7) days prior to your move-in date, then the custom artwork add-on and all related charges will be removed from your plan. In order to maximize the quality of your custom artwork, please upload the highest resolution images you can.
At the end of your Nickson lease you can keep your custom artwork if you’d like. Like your other personal belongings, simply remove the custom artwork you’d like to keep from your wall prior to your Nickson move-out. Any custom artwork present during your uninstall will be removed alongside your living solution. If you are unsure what artwork is custom and what artwork is Nickson’s, please contact us before removing as you may be subject to charges for taking items not included as part of your custom artwork add-on.


NICKSON is a registered member of the International Interior Design Association. NICKSON’s design team uses trade relationships to source and acquire furniture from leading manufacturers. We actively purchase small batches of on-trend items which results in unique designs and savings for our customers.
NICKSON installs both new and previously installed items. We embrace the sharing economy, while adhering to a strict reconditioning policy. All items installed by NICKSON will have passed a thorough inspection.
Yes. While NICKSON is designed to be a comprehensive furniture solution, you can selectively remove standard items from your inventory list. However, NICKSON fees will not be reduced based on inventory selections.
If your former residence is in a NICKSON geography, NICKSON may be able to responsibly dispose your old furniture for a nominal fee. Please contact us to learn more.
Yes, Nickson is pet friendly! If you let us know you will have a pet joining you in the apartment, we will do our best to pick furnishings that is more resistant to pet hair and scratching.


Yes. There is a one-time NICKSON setup fee to be paid upon lease signing. Setup fees vary based on location and typically do not exceed the monthly rental rate of the NICKSON furniture package selected. Please see your checkout cart for details.
Orders placed online using a domestic credit card will not be subject to any security deposit requirement.
Yes. NICKSON furniture is offered as part of your apartment lease and the cost of the furniture can be shared. Please contact us to let us know if you’d like to have your bill split with your roommate.
At this time, we are unable to accommodate the purchase of the items in your living solution. At Nickson, we embrace the sharing economy, and as such, we look to maximize the reuse of our items to provide a sustainable solution to ‘moving’ for as many users as possible.
No, there is not an early termination fee. That said, you are responsible for the remaining payments in your lease term.


NICKSON encourages customers to carry a renter’s insurance policy that covers all losses arising out of fires, floods, and natural disasters (such as hurricanes or earthquakes). If applicable, you may be charged to remedy any damage above and beyond common wear and tear.
Contact us, and we will coordinate to complete your service request per the service terms and conditions of your community.